Email templates can no longer be edited. MyCompanyDesk uses standard, well-tested texts for invoice, credit note, quote, and reminder emails, in your document language.
Credit note emails use a dedicated template that names the document as a credit note, states the credited amount as a positive number, and does not ask for payment or include a due date.
What you can change:
- The sender: go to Settings → Email and choose your own domain (Pro), Gmail, or Outlook
- Your sign-off: on the same page, fill in your support email, website, and social links; they appear under every email
- A single email: in the send window you can adjust the recipient, subject, and message before the email goes out
Tip: The details in your sign-off are shared with your company details, so filling them in once keeps every email complete.