To view customer data that affects invoice follow-up in the app:
- Open Customers and select the customer
- Check the saved billing email, address, VAT number, and payment terms on the customer profile
- Open the customer's invoices or payment history view to see statuses, due dates, and recorded payments
- Update the customer record if the contact or billing details are outdated
This answer is limited to the customer data the app records and where to find it.