To fix a failed invoice email:
- Make sure the invoice is no longer Draft - draft invoices cannot be sent.
- Check that the customer record has the correct email address.
- Open the invoice detail page and review the delivery status or any error shown there.
- Verify your email delivery setup in Workspace Settings → Email Delivery.
- If the customer still does not receive it, ask them to check spam or junk and then send the invoice again.
Tip: Preview the invoice first if you want to confirm the correct customer and document before resending.